Protection Plan Options

Purchase Protection is an amended cancellation policy and provides reimbursement for unforeseeable booking cancellation. It provides peace of mind for your purchase should an unforeseeable event occur. Purchase protection waives fees associated with group member name changes or transferring your pass or package to another party. This protection plan includes only the specified reasons. Proper documentation must be provided and approved before reimbursement will be issued. Purchase protection will reimburse up to the entire pass and/or package cost (minus the cost of the Purchase Protection coverage). The Purchase Protection reimbursement only applies towards pass and/or package inclusions and does not include travel or any other expenses incurred outside of the Festival offerings. The Purchase Protection fee is non-refundable. Purchase protection must be purchased within 7 days of initial purchase. Purchase Protection will not be offered for any purchases on or after December 15, 2026.